Artist/Seller Terms and Conditions

SELLERS – Artists and Photographers

This section applies to any artist or photographer wishing to sell their images on the website – www.buyartnow.com.au.

Agreeing to list your work on our site requires that you have read, understand and accept all of these Terms and Conditions of Use, including our Sales, Refunds and Returns, Shipping, and Payment policies. These policies may change occasionally and all form part of the Terms and Conditions of Use.

What we offer.

• Your Store on our website. A yearly subscription of $149 is paid to activate your store. A “Pay Quarterly” option is also available.
• Once you have paid your subscription, you can access your Artist’s Dashboard. You will see such details as all Product Listings, Sales, Coupons, Reports, Reviews, Followers, your personal store SEO, and all the settings for your page.
• New artworks captured by us will automatically be added to your store as part of our capture process, but left unpublished until you complete the listing for approval or remove them if they are not for sale. Once all details are complete, we will approve the artwork for sale.
• If you cannot process your images or do any necessary updating to make the image ready for publishing, we can do it for you for a fee of $10.00 per image. You will be required to provide us with some information as set out in a form we will provide before we can process your image.
• A minimum of 3 artworks copied by us, and available as reproductions, are required to open a store.

Private Facebook Group

You will have access to our private Facebook group called BuyArtNow Sellers, where you can chat with other BuyArtNow artists. There are several hundred webinars available within that group covering everything you need to know about building your art business. You can chat with other artists in a private setting to learn more about building your business or solving problems you may be having.

What can you sell?

• Original Artwork, Limited or Open Edition reproductions, or other merchandise as approved by us.
• It is a requirement of participation in the site that images offered as fine art reproductions or products sold by Art House Reproductions must be captured and printed by Art House Reproductions.
• As a Photographer, you can sell your images provided you supply your digital files for approval in the largest printable file size. Files that do not meet our requirements will be rejected. 

Limited Editions

• “Limited Edition” images have a set quantity available. Once that quantity has been sold, then it becomes “Sold Out” and no longer available and should be removed from the site.
• In order to deliver works printed by us, in a timely fashion, we require that you provide us with a digital signature to use on orders. We will request from you, an Edition Number prior to printing. It is your responsibility to keep track of Edition numbers.
• If you want to personally sign the works, and can visit our office when required, you can, however if the work must be sent to you first, then the additional freight costs will apply to you and this will also delay delivery to the client.
• Limited Editions require that you provide a Certificate of authenticity to the buyer. This can be completed and signed personally by you and posted/emailed directly to the client to confirm your authentication of the works.

Open Editions

• “Open Edition” images are typically sold ‘as is’ without any extra artist signature or number.
• You can supply us with a digital signature which we can add to the works if you wish. No Certificate of Authenticity or numbers are required for Open Editions.

Other Products

• If you have merchandise such as Crystal Blocks, Jigsaw Puzzles, Books, etc using images we’ve captured for you, then you may list them on your store.
• All items listed will be approved by Art House Reproductions prior to being activated.
• All products must be available in your stock so that when an order is received and you are notified, it can be dispatched as soon as possible.

Your Responsibilities

• You are responsible for uploading any original artwork and other products and filling in the necessary details before we can approve the product for sale.
• You are responsible for ensuring the information about each product offered is correct and the artwork is available for purchase at any time. If you sell it elsewhere, you must remove it from the site immediately.
• You can add extra images of the artwork such as room views created in whatever app you use to show the artwork in situ.
• If you are unable to process your images or do any necessary updating as required to make the image ready for publishing, we can do it for you for a fee of $10.00 per image. You will be required to provide us with some information as set out in a form we will provide before we can process your image.
• You are responsible for ensuring your contact and payment details are up to date in your dashboard.
• You are responsible for promoting your own page and products available for sale.
• You are responsible for dispatching any orders such as Original artworks or other products not supplied by Art House Reproductions. If you dispatch it, then you will receive the freight charge paid by the client.

Our Responsibilities

• We are responsible for maintaining the site and the consistency of the presentation of all products. 
• We are responsible for promoting the website as a whole and individual artists or artworks as we choose.
• We are responsible for preparing orders of any product printed by us, packing and dispatching those orders.

Commission fees on all sales

• All sales are subject to a 20% commission on the value of the sale.
• Freight costs are added to the advertised price and paid by the customer.
• All prices shown on the site include 10% GST.

Site Discounts and Special Offers

• The site allows for discount offers by way of percentage or fixed dollar figures to be offered site-wide or for your specific store only.
• If a discount is offered, printing and production costs remain the same, commissions are based on the discounted sale price.

Order Process

• When a customer orders an Open Edition artwork, we will print the order as soon as possible to ensure speedy delivery to the client.
• If the order is for an original, you can either pack and send it yourself (and receive the freight cost paid by the client) or we can do it for you.
• If the artwork is a Limited Edition, you will need to provide us with a digital signature and Edition number at the time of sale or be available to come into the office to sign the reproduction personally as soon as possible to ensure the client receives their order in a timely fashion.
• If the sale is for merchandise that you stock, you will post the product to the client. You will receive the freight amount paid by the client.
• The customer will be advised when the order is dispatched.
• You will see the progress of the sale on your Vendor Dashboard. 

Payment calculations

• The value of all sales will appear in your Dashboard. The amounts shown will be for the total order, less our commission. We will invoice you separately for the production costs.
• Original Art – You receive the Sale Value, less 20% commission.
• Paper Reproductions, Rolled Canvas Reproductions, Stretched Canvas Reproductions, Floating Acrylics or Frames  – You receive the balance of the Sale Value less our 20% commission. We will invoice you separately for the production costs.
• Other products – You receive the Sale Value, less 20% commission.
• Freight – You will receive the freight amount paid by the client if you freight the product.

Payments to Artists

• Your preferred payment method can be set in your Dashboard – Stripe, PayPal, or Direct Deposit.
• Payments will be made approximately on the 1st and 15th of each month.
• These payments will be made at least one week after receipt of goods by the customer to allow for any refunds or disputes as per our Satisfaction Guarantee.

Refunds, Returns and Warranty claims

• The customer has 7 days from receipt of goods to request a return or replacement of their order. 
• In the event of goods being returned, no commissions will be taken.
• In the event of replacement – commissions will be paid once the customer is satisfied.
• Our Warranty is a 50% replacement offer and applies to artwork that has been in their possession for some time – they return the damaged goods to us if requested or send us video proof of the destruction of the artwork, and we replace it at 50% of the current price. This warranty covers accidental or deliberate damage, fading, or any other fault beyond our control.

General information

• You always retain the copyright of your images.
• You permit us to use your images for promotional purposes such as Social Media (Facebook, Instagram, X/Twitter, etc) and Google advertising. 
• You permit us to use your images as part of an email blast to potential clients who have registered their interest on www.buyartnow.com.au.
• If we decide to do any printed advertising using your images, we will contact you first.
• Your images and any provided information will never be sold to any other organization or website.
• Any artwork posted by you must be your original work, your creation and you must be the sole copyright holder. Art House Reproductions will not be held legally responsible for images posted on our site and any disputes by anyone relating to copyright will be directed to the artist concerned.
• Due to copyright concerns, any artwork created solely using AI technology will not qualify for listing.
• While we do not judge artwork or photography content, the file quality must meet our strict quality requirements to qualify for listing.  
• Any works that are considered obscene, pornographic, offensive, or may infringe a third party’s copyright or other rights, will be removed.

File Management

• Files created by us or supplied to us will be stored in our secure data storage system to ensure fast delivery for buyers but you must maintain your copies in your own storage and backup system.

Shipping Guidelines

• It is understood that all couriers have their guidelines, what they will deliver, how long it will take, where they will deliver to, and what they charge.
• When we send parcels, we choose the most appropriate courier for the job based on the security of the art, cost, and time. 
• If you are dispatching an original, or product made by someone other than us to fulfill an order, you can choose who and how that order is dispatched. Any fee paid by the client to us for the delivery will be credited to you. 
• Recommended companies for freight are Australia Post for smaller parcels, or choose the best option from the likes of Transdirect.com.au or Sendle.com.au. For more expensive works that require special handling, contact International Art Services or Moving Art.
• We will not ship original art, stretched reproductions or framed reproductions overseas. We will only ship rolled reproductions that can fit in a tube under 105cm by Australia Post. Longer tubes will go by international courier. 
• All deliveries must be signed for on receipt from the courier.
• The 7 day return period applies from receipt of the goods by the client. 

This page was last updated on 23rd August 2024